Are India’s GCCs Ready to Lead the AI Revolution? A Deep Dive into the Future of Enterprise Intelligence Have you ever paused to consider how India emerged as the pulsating nerve centre for Global Capability Centres (GCCS)? How have these once modest, back-office units transformed into innovation command centres? And most importantly, how AI isn’t…
Talent Acquisition in Captive Centers Economic Times stated in a recent article that according to data from specialist staffing firm Xpheno, this fiscal year, top Global Captive Centers or GCCs based in India across sectors such as banking, financial services and insurance (BFSI), pharmaceuticals, retail, energy, automotives, and telecom are set to increase their in-house…